NOW OPEN until early February 2019. Park Home Warm Home Discount.

The Warm Home Discount scheme was introduced by the Government in 2011 to help low income households pay for their winter energy usage. However, the scheme originally excluded the vast majority of park home residents as they do not usually have direct contact with an energy supplier as they purchase their energy directly from the park owner. In 2015 a Park Homes pilot scheme was launched to include Park Home residents and, as the pilot was successful, the programme was rolled out nationally in 2016 and is now in its third year.

Managed by Charis, the scheme is endorsed by both the National Association of Park Home Residents (NAPHR) and the Independent Park Home Advisory Service (IPHAS). Permanent Park Home residents can apply for the £140 payment if they are billed for their energy usage by their park owner.

Applications can be made;

1. online by visiting

2. through the helpline 0330 555 9424 where a dedicated agent will help you complete your application via telephone. The team can also help answer any questions you may have regarding the Scheme. Lines are open Monday to Friday 9am to 5pm (excluding bank holidays) and calls are charged at standard local rates.

3. Through your park site owner, if you are resident on a Park Home site and pay for your electricity through your park site owner.

In order to complete a registration you will need details of all the benefits you receive and their amounts, as well as any other household income. Please have this information to hand when you call. Also ensure you have your national insurance number, as this is asked for as part of the application process. The Scheme is being funded by energy suppliers and is administered by Charis Grants Limited.

The scheme operates on a first come first serve basis. All applications will be reviewed in order of the date you have applied. Once a certain number of applications has been reached the scheme will be closed for this period.

To apply call 0330 555 9424


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